Ordering Information and Policies
I am a one woman show and I appreciate your patience if an order is delayed for a day or two. Life on a farm is very unpredictable and sometimes my plans get curtailed by an errant lamb that needs attending to. That said, I will not delay your order for very long.
If you have some kind of time emergency or special occasion you need an item for, please send me an email when you place your order.
If you want to send a check (which I realize some of you do), go through the entire order process. Write out a hand order and send it in with the check including the shipping charge which is automatically calculated at the end of the order. Also, please send me an email that you are sending an order through the mail so that I can make sure I check my post office box. Send the order to:
Kristin Nicholas, PO Box 212, Bernardston, MA 01337
PDF Knitting and Embroidery Patterns
All of my knitting patterns are tech-edited by a very experienced editor. If you have a question, check on the Ravelry Patterns forum for the particular pattern you are knitting and the answer may be there. Otherwise, send me an email and I will help you. I have had barely a question about any of the patterns in the several years they have been available on-line which is a good thing!
You should receive your PDF Pattern within minutes of placing your order. If you do not receive it, check your spam folder. If it isn't there, send me an email.
When you open your file, immediately save it to your hard-drive using the "save as" feature. Name it a name you will remember. I suggest you set up a folder on your computer called "PDF Patterns" and save your pattern there.
You can upload the PDF to a service called Evernote which is free. I use it to carry around all my patterns on my phone. That way if I am stuck somewhere, have yarn and needles but no pattern, I can refer to my Evernote program and start knitting right away. Here is the link to Evernote.
Thank you for your business and support from everyone here at the farm!
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